Payment Info

Ordering on the website

When you order through the website, payment is completed on the bank's secure payment page, which accepts online banking (FPX), credit/debit cards, and common e-wallets (such as GrabPay and Touch 'n Go). Your order is confirmed automatically once payment is received — see our Terms & Conditions for details.

Bank transfer (for WhatsApp orders)

If you order directly with us on WhatsApp (for example, a custom order), you can pay by bank transfer to:

Account name: Apple Flower Services
Bank: Maybank
Account number: 504067625889

After transferring, please WhatsApp us a screenshot or copy of the transfer receipt. We confirm receipt before starting on your order.

Payment issues?

WhatsApp or contact us and we will help sort it out.

Cancelling an order

See our Refund & Return Policy for the cancellation and rescheduling rules.

[This page is a draft, adapted from a comparable Melaka florist's public policy. The final policy is the one officially published by Apple Florist.]